Privacy Policy

MILLER MONROE HOLTON & PLYLER

PRIVACY POLICY

Effective Date: October 9, 2026

  1. Introduction

Miller Monroe Holton & Plyler (“MMHP,” the “Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains how we collect, use, maintain, and disclose information obtained through our website, including www.millermonroe.com, www.millermonroelaw.com, and associated webpages operated by the Firm (collectively, the “Website”).

This Privacy Policy applies to information collected through the Website. Information obtained in connection with an attorney-client relationship may be subject to additional confidentiality obligations, applicable professional rules, and separate engagement agreements.

By using the Website, you acknowledge the information practices described in this Privacy Policy.

  1. Information We Collect

We may collect personal information that you voluntarily provide or that is collected automatically when you interact with the Website.

  1. Information You Provide

When you complete a contact form, request a case evaluation, communicate with the Firm, or otherwise use the Website, we may collect:

  • Your name;
  • Email address;
  • Telephone number;
  • Mailing address, if provided;
  • Information concerning your legal matter or inquiry;
  • Other information you voluntarily submit.

We request that prospective clients provide only the information reasonably necessary for us to identify the nature of an inquiry and determine whether further communication is appropriate.

Please do not submit confidential, privileged, highly sensitive, or time-sensitive information through the Website unless specifically requested by an attorney at the Firm.

  1. Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by our website servers or service providers, including:

  • Internet Protocol (IP) address;
  • Browser type and device information;
  • Operating system;
  • Pages visited and time spent on the Website;
  • Referring websites and links;
  • Dates and times of Website access;
  • Cookies and similar technical information.

This information may be used to maintain the Website, evaluate its performance, improve the user experience, and protect against unauthorized access or misuse.

  1. Payment Information

The Website may provide links to third-party payment processing services.

If you elect to make a payment through one of these services, your payment information will be collected and processed by the applicable third-party provider in accordance with its own privacy practices.

The Firm may receive information concerning the payment, including the payer’s identity, payment amount, transaction date, and confirmation of payment.

  1. How We Use Information

We may use information collected through the Website for the following purposes:

  1. Responding to inquiries and requests for information;
  2. Evaluating potential legal engagements and conducting preliminary conflict checks;
  3. Communicating with prospective clients, existing clients, and other individuals;
  4. Providing information about the Firm and its legal services;
  5. Operating, maintaining, securing, and improving the Website;
  6. Analyzing Website performance and usage;
  7. Preventing fraud, unauthorized access, and other improper activities;
  8. Maintaining appropriate business records;
  9. Complying with applicable laws, regulations, court orders, and professional obligations; and
  10. Other legitimate business purposes consistent with this Privacy Policy and applicable law.

Information submitted in connection with a legal inquiry will be handled in accordance with applicable law and the Firm’s professional obligations.

  1. Disclosure of Information

We do not disclose personal information except as reasonably necessary for legitimate business purposes, as permitted by law, or as otherwise authorized.

We may disclose information to:

  1. Firm Personnel. Attorneys, employees, and other individuals working on behalf of the Firm who have a legitimate reason to access the information.
  2. Service Providers. Third parties that provide website hosting, technical support, email services, data storage, security, website administration, payment processing, and other services to the Firm.
  3. Other Professionals. Attorneys, consultants, or other professionals when reasonably appropriate in connection with an inquiry or engagement and consistent with applicable confidentiality obligations.
  4. Legal and Regulatory Authorities. Courts, governmental agencies, or other persons when disclosure is required or permitted by applicable law or professional rules.
  5. Other Parties With Authorization. Persons or entities to whom you authorize disclosure.

We do not sell information submitted through our legal inquiry forms to data brokers.

The Firm’s use of information obtained from clients and prospective clients remains subject to applicable professional obligations, including the North Carolina Rules of Professional Conduct.

  1. Cookies and Website Analytics

The Website may use cookies and similar technologies to support website functionality, evaluate traffic, maintain security, and improve performance.

Cookies are small data files stored on a device that may allow a website to recognize the device or remember certain information.

Depending on the technologies installed on the Website, cookies or similar technologies may be used for:

  • Essential website functionality;
  • Security and fraud prevention;
  • Website traffic analysis;
  • Performance monitoring; and
  • Advertising or marketing measurement.

Most web browsers permit users to limit or disable cookies through their browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

  1. Confidentiality and Attorney-Client Communications

Communicating with the Firm through the Website does not, by itself, establish an attorney-client relationship.

The Firm must determine whether it is willing and able to accept a matter, including conducting any necessary conflict-of-interest review, before undertaking representation.

Information transmitted through the Website is not automatically protected by the attorney-client privilege merely because it is submitted to a law firm.

Visitors should not submit confidential, privileged, or time-sensitive information through general contact forms.

Nothing in this Privacy Policy limits or modifies any duty of confidentiality or other obligation imposed upon the Firm by applicable law or the rules governing attorneys’ professional conduct.

Existing clients should use communication methods established with their attorneys for transmitting confidential or sensitive information.

  1. Information Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Such measures may include administrative, technical, and organizational safeguards appropriate to the nature of the information involved.

Nevertheless, no method of electronic communication, internet transmission, or data storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through or maintained in connection with the Website.

Visitors should exercise appropriate caution when transmitting sensitive information electronically.

  1. Retention of Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with applicable legal and professional obligations, maintain appropriate business records, resolve disputes, and protect the Firm’s legitimate interests.

Information submitted in connection with a prospective representation may be retained for purposes of documenting inquiries, evaluating potential conflicts of interest, and complying with applicable professional obligations, even if the Firm does not undertake representation.

Retention periods may vary depending on the nature of the information and the circumstances under which it was collected.

  1. Your Privacy Choices and Rights

You may contact the Firm to request information concerning personal information you have submitted through the Website or to request that such information be corrected or deleted.

We will consider and respond to requests as required by applicable law.

Certain information may be exempt from disclosure, correction, or deletion requirements, including information protected by attorney-client privilege, subject to professional confidentiality obligations, necessary for conflict-of-interest reviews, or required to be retained for legitimate legal purposes.

Depending on your state of residence and applicable law, you may have additional rights concerning your personal information.

To submit a privacy-related request, please contact the Firm using the information provided below.

  1. Third-Party Websites and Services

The Website may contain links to websites or services operated by third parties, including payment processors, professional organizations, news publications, and social media platforms.

The Firm does not control the privacy practices or security measures of these third parties.

When you leave our Website and visit a third-party website, your information may be subject to that provider’s privacy policy and terms of use.

We encourage visitors to review the privacy practices of any third-party website before submitting personal information.

  1. Children’s Privacy

The Website is intended to provide information concerning legal services and is not directed toward children under the age of 13.

We do not knowingly solicit personal information directly from children under 13 through the Website.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the situation.

  1. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, applicable law, or the operation of the Website.

Any revised Privacy Policy will be posted on this page with an updated effective date.

Material changes will be communicated through the Website or by other means when required by applicable law.

We encourage visitors to review this Privacy Policy periodically.

  1. Contact Information

If you have questions concerning this Privacy Policy or the Firm’s handling of information collected through the Website, please contact:

Miller Monroe Holton & Plyler
1520 Glenwood Avenue
Raleigh, North Carolina 27608

Telephone: (919) 809-7346

Website: www.millermonroelaw.com

© 2026 Miller Monroe Holton & Plyler. All rights reserved.